Privacy Policy

MyBloomHouse.Com.Sg (“My Bloom House” or "MBH") takes your privacy seriously. Hence we request that you read our Privacy Policy ("Policy") to understand your personal data/information collection and use on our website, its subdomains and our social media sites (collectively known as "Sites"). Our Policy is subjected to change without notice, please review this Policy whenever you visit our Sites.

This Policy applies to our Sites and telecommunication for:
1) Visitors to our Sites.
2) Customers who engage in our services.
3) People who contact us.
4) People who sign up to join our club/membership.

We have implemented reCAPTCHA on our sites to fight spam and abuse. The use of reCAPTCHA is subjected to Google Privacy Policy and Terms of Use.

Our Sites may contain links to other websites. When you visit other websites via our links, you should read THEIR Privacy Policies and Terms of Use, otherwise please leave the websites.

By visiting and using our Sites, you affirm that you are either more than 18 years old or possess legal parental or guardian consent to have read and accepted our Privacy Policy, Terms of Use and Terms & Conditions.

(1) Information Collected From All Visitors
Cookies are text files stored on your computer by any website that you visit, to collect certain information about your activity on the site. Most browsers automatically accept these cookies, but you can disable them on your browser. However, some features of the site may not function properly if cookies are disabled.

We use cookies to collect information and monitor the use of our Sites of all our visitors. This information helps us to understand our visitors' profile, including but not limited to demographic details like age, gender and interest categories. These statistical reports allow us to make our Sites and Ads more relevant and useful for our visitors. It will not identify you as an individual.

(2) Information Collected From Users Who Register With Us
We collect information of you when you contact us, engage in our services and/or join our club membership.
We may contact you via email, SMS, messaging on social media platforms (eg. Facebook, Instagram), messaging using third party apps (eg. Whatsapp, Telegram) or call (least preferred method).

We may use your information for the following, but not limited to:
(1) Fulfilment of orders including verification of your particulars and/or your recipient's particulars, delivery and payment matters.
(2) Response to your enquiries, feedback, disputes and/or customer service and support related matters.
(3) Manage transactions including payment and debt recovery.
(4) Notify about our promotions, launches, updates and/or changes.
(5) Conduct surveys and/or market research.
(6) Publication of Testimonials.
(7) Comply with the law, court order, police investigations and/or industry regulations.
(8) Any other matters reasonably related to the above list.

You have the right to request a copy of the information that we hold about you. We will release the information via the email that you have registered with us. You may also email us to update/correct your information or cancel your registration with us.

(3) Data Protection & Non-Disclosure
Our website is SSL encrypted to ensure a secure and safe connection for transactions. We are committed to protect your information with us, and have put in place appropriate security procedures and measures to minimize any attacks on our Sites.

We do not sell, trade or otherwise transfer your personal information to third party. This excludes trusted third parties whom we engage for the operation of our business. We may also release your information to comply with the law, enforce our policies, or protect ours and others’ rights, property, or safety. Visitor's information, which is non-personal, may be provided to other parties for marketing, advertising or other uses.

If MBH business is sold or integrated with another business, your information may be disclosed to the people involved in the deal; and will be passed on to the new owner(s) of the business.

(4) Use Of Photographs & Testimonials
We may take photographs of recipients with our goods/products or at events, functions, workshops, classes, etc. done or conducted by us. We own the rights to these photographs. We may publish them at our Sites or use them for marketing, advertising or other purposes at our discretion. We will not have to seek consent from the person, people or company featured in the photographs. However, customers/representatives may write in to us and we may consider removing it.

We appreciate our customers who took the time and effort to write testimonials or appreciate notes, which we may publish their names and the testimonials or notes at our Sites or use them for marketing, advertising or other purposes at our discretion. We will not have to seek consent from the person/representative. However, customers/representatives may write in to us and we may consider removing it.

Thank You!

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